Privacy- and cookie policy

Company details

André Espiga 00351 918574011
Marianne Feijen 0031 642107722

Guesthouse Lagoa de Santo André
GPS: 38.099421 – 8.767114
Aldeia de Brescos

Post address
Cx. Postal 2142 Brescos
7500-014 Vila Nova de Santo André
Registration number Alojamento Local: 71153/AL

Processing of personal data

The processing of personal data is done in accordance with the requirements of the General Data Protection Regulation. A number of services and plug-ins are used for the website and the operation of the website ( Below is an explanation about the use of these services and plug-ins.


A cookie is a file that is sent by a website (in this case and placed by the browser on your computer’s hard drive. There is then a cookie on the hard disk. The next time you visit the website, the information stored in the cookie can be sent back to this website.

Our website places cookies from Google. The information that Google receives from the cookie is analyzed. This information is anonymised as well as possible. Google will only share the information obtained with third parties if required to do so by law or insofar as third parties process the information on behalf of Google. Google has not received permission from us to use information for other Google services. Google is an American company and stores the information it collects on American servers. For more information about Google Analytics policy, see the Google website.

Google Analytics

We would like to gain insight into the use of the website in order to be able to optimize it for use. Google Analytics is used for this. This service analyzes the data of website visitors. An IP address is not visible and can therefore not be traced back to a person. Google Analytics also has a policy that can be found online.

Social Media buttons

The various social media channels use code, which they use to place cookies through the site. These social media channels collect information that they can obtain through the cookies. Read the privacy statements of the social media channels used by Guesthouse Lagoa Santo André to know what they do with the information collected.

Social Media Channels

Guesthouse Lagoa Santo André uses various social media channels, namely: Facebook, LinkedIn and Instagram. To make it as easy as possible for the customer, Guesthouse Lagoa Santo André uses buttons, links and / or contact forms. These social media channels also collect information. To clarify what happens with the data, the privacy statements of the social media channels can provide a definitive answer.


On our website you will find links to external websites. By clicking on a link you go to a website outside of It is possible that these external websites use cookies. Please refer to the cookie or privacy statement of the website in question.

Privacy in general

Guesthouse Lagoa Santo André does not collect and process any personal data. Personal data is only stored when it has been deliberately provided to the customer.

Collected information

We store information for various reasons. Below you can read which information we store about you and for what.

Contact Form

You can ask us questions via the contact form. We ask you to enter your name and e-mail address, and of course your question. In this way we know who the question is from and we can answer your question by e-mail. If you become a client at Guesthouse Lagoa Santo André, we will also save your name and contact details. This concerns the following data:

– name and / or contact person
– e-mail address


You can make a reservation through the website. We ask you to enter your name, e-mail address, telephone number. This way we know who the booking is from and we can answer your request by e-mail. If you become a client at Guesthouse Lagoa Santo André, we will also save your name and contact details. This concerns the following data:

– name and / or contact person
– e-mail address
– telephone number


You will only receive a newsletter from Guesthouse Lagoa Santo André if you have explicitly registered for it. Mailchimp is used to distribute the newsletter. Because of this your data (name and e-mail address) is also known to them. Do you want to unsubscribe? That is always possible.

Basis for processing personal data

To be allowed to store and use your data, Guesthouse Lagoa Santo André must have a basis. You can see this as a condition that is required to process data. The basis for us are:
– The details e-mail address, telephone number and payment details are necessary for the implementation of the agreement entered into with you.
– The company name and name and address details are necessary for compliance with the legal obligations arising from the tax law.
– We ask permission from you for sending the newsletter. You can always withdraw this permission.
– We have a legitimate interest in sending direct marketing to potential customers.

For every form of direct marketing that will be sent, we will make a trade-off between our marketing interests and your privacy damage. Guesthouse Lagoa Santo André cannot do its work without a name, address (es), e-mail address and delivery and payment details. We cannot help you further if you do not wish to provide your personal data. Therefore, no agreement will be reached, which means that Guesthouse Lagoa Santo André cannot send any products. Do you want to place an order? Then you are required to provide your details.

Share with others

Guesthouse Lagoa Santo André does not sell your information to third parties and will only provide / deliver it if this is necessary for the implementation of the agreement with you or to comply with a legal obligation. With companies that process your data on its behalf, Guesthouse Lagoa Santo André enters into a processing agreement to ensure the same level of security and confidentiality of your data, as it does itself. Guesthouse Lagoa Santo André remains responsible for these processes.

How long we keep data

Guesthouse Lagoa Santo André does not store your data longer than is strictly necessary to achieve the purposes for which it collected your data. The retention period (s) are: – The information that is required, after completion of the assignment, is kept for 7 years after the invoice has been paid to comply with the administrative obligations arising from legislation and regulations.
– All other data, which is not stored for the legal administration obligation or the account, will be deleted six months after the agreement has been concluded.
– When you unsubscribe from the newsletter, your data will be deleted after a maximum of 3 months.

Your rights

You have the right to view, correct, delete, and transport the stored personal data to another company that needs your data, to minimize only the data that is required and you have the right to object against saving the data. However, Guesthouse Lagoa Santo André has no influence on the use of data by social media channels. If you want to use one of the rights mentioned above or have a question, please contact us at

Data security

Guesthouse Lagoa Santo André takes the protection of your data seriously and therefore takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact via


Do you have a complaint about the processing of your personal data? You can submit a complaint about this to the supervisor of the Dutch Data Protection Authority.